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Latest Reviews
Written by homeowners after their renovation and published as written. 15 new this week.


A big thank you to Adeline and James! We signed up with the team about a year ago, and now that our renovation journey has finally come to an end, we truly appreciate all the help and support along the way. Both them have been very responsive to our questions and incredibly patient in explaining things to us throughout the entire process. What we appreciate most is their willingness to listen to our concerns, provide useful suggestions and follow up on the details. Communication was smooth, and we always felt comfortable reaching out whenever we needed help or clarification. Renovation is never an easy journey, especially when there are so many decisions to make. Having a team that is approachable, responsible and reliable really makes a difference. Most importantly, everything was completed within the planned timeline, and we were able to move into our new home as scheduled. Looking back at the past year, we are glad to have had Adeline and James supporting us throughout this journey. Thank you for helping us turn our house into a home!
Read full review ›A big thank you to Adeline and James! We signed up with the team about a year ago, and now that our renovation journey has finally come to an end, we truly appreciate all the help and support along the way. Both them have been very responsive to our questions and incredibly patient in explaining things to us throughout the entire process. What we appreciate most is their willingness to listen to our concerns, provide useful suggestions and follow up on the details. Communication was smooth, and we always felt comfortable reaching out whenever we needed help or clarification. Renovation is never an easy journey, especially when there are so many decisions to make. Having a team that is approachable, responsible and reliable really makes a difference. Most importantly, everything was completed within the planned timeline, and we were able to move into our new home as scheduled. Looking back at the past year, we are glad to have had Adeline and James supporting us throughout this journey. Thank you for helping us turn our house into a home!
Read full review ›I had a pleasant experience with Singapore Carpentry. The team was helpful and communicated clearly throughout the process. The design was practical, and the workmanship showed good attention to detail. Overall, I was satisfied with the service and would recommend them to others.I had a pleasant experience with Singapore Carpentry. The team was helpful and communicated clearly throughout the process. The design was practical, and the workmanship showed good attention to detail. Overall, I was satisfied with the service and would recommend them to others.
Read full review ›I would like to commend our ID, Nixon Chu, on his strong design sense and creative ideas, particularly in how he approached the design, layout and use of our very limited living space. He was also receptive to feedback and open to incorporating suggestions throughout the process, which made the collaboration a positive experience. I also appreciated his responsiveness and proactive approach in addressing issues that arose along the way. He was quick to identify and resolve problems, and took care to ensure that the work was completed properly and met the expected standards. One area where I feel there could be room for improvement is in the curation and introduction of product partners and retail options. While the initial store visits provided a useful starting point, we subsequently discovered through our own research that Starry has a wider network of partners in Singapore, with more options that were aligned with our personal tastes and budget. It would be helpful if Nixon could share an overview of the firm's product partners, available brands and their respective price ranges upfront. This would allow clients to do some preliminary research before the store visits and help make the visits more targeted and productive, while ensuring that the options presented are well aligned with their preferences from the outset. Overall, it was a pleasure working with Nixon. I appreciate his creativity, responsiveness and willingness to listen to feedback.
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We had an amazing experience working with our ID Lincoln. We finally decided on Seiji after interviewing more than 10 IDs and couldn’t be more satisfied. He was very responsible, reliable, and always kept to the agreed timeline. Communication was smooth throughout the process, and he was responsive whenever we had questions or needed adjustments even after the handover! The entire process after whole house hacking took only two months and was handled professionally and efficiently, which made the whole renovation/decor process much less stressful. We’re very satisfied with the result and would definitely recommend choosing Lincoln and Seiji!
Read full review ›Unfortunately, my experience with RUUTS STUDIO, particularly the assigned designer, JOHN GOH, has been deeply disappointing. JOHN arrived 90 minutes late for our very first appointment, setting an unfortunate precedent. Punctuality continued to be an issue throughout the project, with frequent late arrivals and, on some occasions, missed appointments altogether. Communication has also been consistently poor, requiring repeated follow-ups for even basic updates. More concerning is the repeated failure to honour commitments. Although JOHN had apologised on several occasions for not delivering as promised, these apologies have not translated into meaningful action or improvement. Several important requirements were clearly communicated at the outset of the renovation, yet some were overlooked and remain unaddressed. These were not last-minute changes. The failure to properly incorporate and follow through on these requests has contributed to unnecessary delays and raised concerns about the overall planning and management of the project. The handover deadline has now been revised three times, without a realistic and dependable timeline being provided. This uncertainty has significantly disrupted moving arrangements, caused additional financial inconvenience and forced me to adjust work-related travel commitments. I understand that unforeseen issues can arise during renovations, however, delays caused by overlooked requirements, poor communication and inadequate follow-through are particularly frustrating when the expectations were made clear from the beginning. Homeowners invest substantial time, money and trust in their renovation projects. At a minimum, they should be able to expect reliability, transparency, accountability and respect for their time. I am sharing this review not merely to express dissatisfaction, but in the hope of sparing another homeowner from similar frustrations, expenses and disruption. I sincerely hope the company takes this feedback seriously and improves its project management and customer service. Unfortunately, my experience thus far has fallen well short of expectations.
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Sorry to hear this happened to you. We were doing our due diligence on OK carpentry and chance upon your post. May I know if this issue is resolved for you or is there any solutions provided? Would love to find out more.
May I know if you went did engage them in the end? I am also planning to use them for wall partition.
@remongla: You asked me for a link to the guide....I have tried to paste the link here but it just disappears, perhaps a protection against spam?Just look up "The Ultimate Guide to Purchasing Luxury Furniture in Europe and Importing It to Singapore by Imagine...
A genuine mistake from me that AI GENZ BUILDERS PTE LTD & ALPHA DESIGN should be 2 different ID companies, I got seriously confused by the ID Designer from AI GENZ BUILDERS PTE LTD.
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