Hometrust is a Singapore's trusted community review site which offers advice and feedback from hundreds of reviews for homeowners in hiring design firms. We promote discovery and sharing of information in our ever-growing body of knowledge.
With a growing community of users offering authentic reviews, Hometrust is the authority when it comes to trusted information in the renovation industry.
Our guidelines for reviews
We love hearing about your renovation experiences and value your contributions to our site! To help make sure that Hometrust is a safe, please ensure your reviews are:
Family-Friendly
To maintain a safe, family-friendly environment, we don’t allow profanity or vulgarities in reviews. We also reject reviews that include sexually explicit comments, hate speech, prejudiced language, threats or personal insults. So keep it suitable for all ages!
Relevant to Homeowners
Keep your reviews relevant and helpful to whomever – keep in mind that they are reading your review to understand what an experience with the firms might be like. For this reason, please don’t include personally insulting language, smear campaigns or any personal opinions about politics, ethics, religion or wider social issues. Hometrust does not allow reviews that promote intolerance for individuals or groups of people based on their race, gender, religion, sexual preference or nationality.
Unbiased
Reviews are most helpful when they provide unbiased advice. We don't allow individuals or entities who own or are affiliated with a firm to publish reviews of their business or competing establishments. Reviews submitted in an attempt to blackmail a listing will not be published. If you suspect a review is fraudulent or doesn’t meet our posting guidelines, you can use the “Report ” feature located at the bottom of each review.
Helpful, First-Hand
Our community wants to hear about your experience. This means no second-hand information, rumours or quotations from other sources in your review. Please only provide reviews based on substantial experiences you’ve had and be sure to include enough detail in your review that other homeowners will find your advice helpful.
Non-commercial
Reviews are designed to provide advice to our community, not to advertise a service or business. Please don’t include commercial or promotional content of any kind. Reviews that are being offered in exchange for personal gain, such as gifts, services or money, will be removed. We reserve the right to reject specific content for any reason. We do not allow reviews that contain links to external websites.
Respectful of Private Information
We respect your privacy and the privacy of the businesses we list. We want you to tell us all about your experience but please keep personal or exclusive information to yourself, such as door codes or passwords of any kind. Any reviews containing personal financial information, including credit card numbers, loyalty rewards numbers or other financial information, will also be removed. This includes both the reviewer’s information and the information of others. We allow names to be published to our site; however, we will remove last names upon request. This includes the last names of employees or owners associated with the property you are reviewing.
Easy to Read
Help other users get the most out of your review by using the correct alphabet for your language and avoiding machine translations that make your review hard to read. Please don't use HTML tags, excessive ALL CAPS or slang. We have a required character count – fill up the space with details about your trip and avoid content that is not helpful to others.
Hometrust reserves the right to remove a review or management response at any time, for any reason. The reviews posted on Hometrust are individual and highly subjective opinions. The opinions expressed in reviews are those of Hometrust members and not of Hometrust. We do not endorse any of the opinions expressed by reviewers or in management responses. We are not affiliated with any establishment listed or reviewed on this web site.
In accordance with our Privacy Policy, Hometrust does not release anyone's personal contact information.