Privacy Policy
Hometrust ("Hometrust", "we", "our", "us") is an online service that provides users ("you") with recommendations for renovation firms. Our website, mobile properties, and related applications (collectively, our “Website”) are owned and operated by Hometrust Pte Ltd.
By accessing our Website and utilizing our services, you acknowledge that you have read understood this Privacy Policy and the information collection and handling practices outlined in it.
This Privacy Policy was last updated on January 15, 2016. We may change this Privacy Policy from time to time so please check back regularly to keep informed of any updates.
Scope
This Privacy Policy describes in detail our policy and practices regarding our collection, use and disclosure of information about you.
We understand that providing information online involves a great deal of trust on your part. We take this trust very seriously, and make it a high priority to ensure the security and confidentiality of the personal information you provide to us when you visit our Website or use our services.
What information we collect from you
In General.
We
receive and store any information you enter on our Website or give us
in any other way. This includes information that can be used to identify
you as an individual or to contact you directly ("personal
information").
Personal information includes information you provide us such as your first and last name, telephone number and email addresses, user name and password.
You can choose not to provide this personal information to us, but in general some information about you is required in order for you to fully utilize our platform. For example, only registered members are able to post reviews on our website.
Other information we may choose to collect may also include details such as your IP address, information identifying your device, and website browsing history to the extent that information is about you.
Automatic Collection of Information.
We
automatically collect some information from your computer or Device
when you visit Hometrust. For example, we will collect session data,
including your IP address, Web browser software, and referring website.
We also may collect information about your online activity, such as
content viewed, pages visited, and searches and/or reservations
facilitated or made. One of our goals in collecting this automatic
information is to help us understand the interests and preferences of
our users. This also helps us to identify potential spams and fake
reviews.
Payment Information.
If
you sign up for a paid feature or service on Hometrust, we will collect
payment information from you, including your credit card number,
cardholder name, expiration date, authentication code, and billing
address. We will securely store this information to the supplier of our
payment gateway to complete the transaction. Please note that the
supplier processes your payment, not Hometrust, unless otherwise
specified. You agree to review and be bound by the supplier’s policies
and procedures before making a reservation through Hometrust.
We may offer members the option to save information related to method and choice of payment on our Website. If you save such payment details on Hometrust, you will be able to add, delete, or modify that information at any time in Account Settings.
Cookies and Other Web Technologies.
We
collect information via cookies and other similar technologies (such as
web beacons). Cookies are small text files that are automatically
placed on your computer or mobile device when you visit almost any
website. They are stored by your Internet browser. Cookies contain basic
information about your Internet use. Your browser sends these cookies
back to the site every time you revisit it, so it can recognize your
computer or mobile device and personalize and improve your site
experience.
We use cookies for the following general purposes:
•
To help us recognize your browser as a previous visitor and save and
remember any preferences that may have been set while your browser was
visiting our site. For example, if you register on our site, we may use
cookies to remember your registration information, so you do not need to
log into our site each time you visit. We also may record your password
in a cookie, if you checked the box entitled "Keep me signed in on this
computer unless I sign out." Please note that member IDs, passwords,
and any other account-related data included in such cookies are
encrypted for security purposes.
• To help us customize the content,
experience, and advertisements provided to you on our websites and Apps
and on other websites across the Internet. For example, when you access a
web page, a cookie is automatically set by us, our service providers,
or our partners to recognize your browser as you navigate on the
Internet and to present you with information and advertising based on
your apparent interests. See Display of Advertising/Your Choices for
more information about our online advertising practices and your
choices.
• To help measure and research the effectiveness of features
and offerings, advertisements, and email communications (by determining
which emails you open and act upon).
How we use your information
General purposes
Hometrust uses the information we collect about you for the following general purposes:
• for registration and to manage your account, including to allow your access to and use of our site;
•
to communicate with you in general, including to provide information
about Hometrust and invitations from the Hometrust community;
• to enable us to publish your reviews
• to respond to your questions and comments;
• to measure interest in and improve our products, services, and Website;
• to otherwise customize your experience with Hometrust, including customizing the ads shown to you;
• to solicit information from you, including through surveys;
• to resolve disputes or troubleshoot problems;
• to prevent potentially prohibited or illegal activities;
• to enforce our Terms of Use; and
Other than as set out above, you will be notified when personal information about you will be shared with third parties, and you will have an opportunity to choose not to have us share such information.
We also may share aggregate or anonymous information with third parties, including advertisers and investors. For example, we may tell our advertisers the number of visitors our Website receives. This information does not contain any personal information and is used to develop content and services we hope you will find of interest.
How Long We Keep Your Information for
We
may retain certain information associated with your account in our
archives, including for analytical purposes as well as for recordkeeping
integrity. The periods for which we retain your information depend on
the purpose for which we collected it and we use it.
We will not retain your personal information for longer than is necessary for our business purposes or for legal requirements. We may retain some information for a period of time after you have closed your account with us, for instance if this is necessary to meet our legal obligations or to exercise, defend or establish legal rights.
Your rights and choices with respect to the collection and use of your information
•
You can choose not to provide us with your personal information,
although it may be needed to take advantage of certain features offered
on Hometrust.
• You have the right to ask us what personal
information we hold about you by contacting us at the address below (see
"Contact Us"), and we may charge a small fee for providing you with
this information.
• We endeavour to ensure that your personal
information is relevant to its intended use, accurate, and complete. You
can also review, add or update the information you have provided to us
by visiting your subscriptions page on our Website.
• You also can
add or update information and close your account as described above. If
you decide to close your Hometrust account, we will deactivate your
account and remove your profile information from active view.
• You
can close your Hometrust account by contacting us. Please note that
after you close an account, you will not be able to sign in or access
any of your personal information. However, you can open a new account at
any time.
How we protect your information
We
want you to feel confident about using Hometrust, and we are committed
to protecting the information we collect. While no website can guarantee
security, we have implemented and maintain appropriate physical,
administrative, technical, and organisational measures to protect the
personal information you provide us against unauthorized or unlawful
access, use of disclosure, and against accidental loss, damage,
alteration or destruction. For example, only authorized employees are
permitted to access personal information, and they only may do so for
permitted business functions. In addition, we use encryption when
transmitting your personal information between your system and ours, and
between our system and those of the parties with whom we share
sensitive information, and we employ firewalls and intrusion detection
systems to help prevent unauthorized persons from gaining access to your
information.
Children's privacy
Hometrust
is a general audience site and does not offer services directed to
children. Should an individual whom we know to be a child under age 13
send personal information to us, we will delete or destroy such
information as soon as reasonably possible.
External links
Our
Website may include links to third party websites. If you access other
websites from the links provided on our Website, the operators of those
websites may collect information from you which will be used by them in
accordance with their privacy policy, which may differ from our Privacy
Policy. We recommend that you examine the privacy statements posted on
those other websites to understand their procedures for collecting,
using, and disclosing personal information.
Changes to this Privacy Policy
Hometrust
may change or modify this Privacy Policy in the future. We will note
the date that revisions were last made to this Privacy Policy at the
bottom of this page, and any revisions will take effect upon posting. We
will notify our members of material changes to this Privacy Policy by
either sending a notice to the email address you provided to us or by
placing a notice on our Website. We encourage you to check this Privacy
Policy from time to time to review the most current version.
©2017 Hometrust. All rights reserved.